Refund policy

Fabric and wallpaper is printed to order and is final sale. We encourage you to utilize our swatch option and double check all details of your order prior to placing it to confirm that you are ordering the correct color way, fabric ground, wallpaper type, roll length, etc.

All orders are inspected prior to shipping, however final responsibility rests with the customer. Please notify us of any discrepancies or flaws within 10 days of receipt of your order.you can contact us at lori@loribattagliadesigns.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at lori@loribattagliadesigns.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at lori@loribattagliadesigns.com.

Wallpaper and Fabric is a unique order for each customer. It is printed and shipped directly from the manufacturer and are fully inspected before shipping. You can always contact us for any return question at lori@loribattagliadesigns.com.